Welcome to Hearing Care, your trusted hearing healthcare provider in the heart of Caloundra. For 20+ years, we've been supporting the Sunshine Coast community with comprehensive audiology services delivered by experienced, caring professionals who understand that hearing health affects every aspect of daily life.
Our clinic provides the full spectrum of hearing care—from initial assessments and hearing aid fittings to ongoing support, maintenance, and specialised services like tinnitus management and counselling. Whether you're noticing your first signs of hearing changes, supporting a family member exploring their options, or seeking a new Hearing Care Professional who prioritises personalised attention, you'll find the expertise and care you need right here in Caloundra.
We serve patients from across the Sunshine Coast region, including Mooloolaba, Maroochydore, Kawana, Battery Hill, and Pelican Waters. Our convenient location, accessible facilities, and commitment to patient-centred care have made us the preferred choice for hundreds of local families managing their hearing health.
Experience
20+ Years Serving the Coast
Community
Hundreds of Local Families
Approach
Patient-Centred Care
Location
Heart of Caloundra
At our Caloundra clinic, we provide the complete range of audiology services you might need throughout your hearing health journey.
Our comprehensive hearing assessments use modern diagnostic equipment to evaluate your hearing sensitivity, speech understanding, and middle ear function thoroughly. This detailed testing creates the foundation for personalised guidance tailored to your specific hearing pattern and lifestyle needs.
Learn MoreOur hearing aid services encompass everything from initial selection and fitting through ongoing adjustments, maintenance, and support. We work with all major brands including Phonak, Oticon, ReSound, Widex, and Bernafon. Our trial program allows you to experience hearing aids in your daily life.
Learn MoreWe provide tinnitus management therapy for those experiencing ringing, buzzing, or other phantom sounds. Our evidence-based approaches combine counselling, sound therapy, and when appropriate, hearing technology with tinnitus masking features.
Learn MoreFor workers requiring hearing protection, we create custom ear plugs fitted precisely to your ear shape, whether you need protection from industrial noise, preservation of music quality for musicians, or water protection for swimmers.
Learn MoreOngoing support for your hearing devices including cleaning, adjustments, troubleshooting, repairs, and regular check-ups to ensure your devices continue performing optimally throughout their lifespan.
Learn MoreWe support eligible pensioners and veterans accessing hearing services through the Australian Government Hearing Services Program, helping navigate the voucher system and qualification requirements.
Learn MoreChoosing where to receive hearing healthcare matters. You're not just selecting services—you're building a relationship with professionals who'll support your hearing health for years to come.
We prioritise taking time with each patient. Your appointments aren't rushed through assembly-line processes. Instead, we allocate the time needed for thorough testing, comprehensive results discussion, and answering all your questions. Many patients comment that they've never felt so heard, so understood, or received such detailed explanations about their hearing health.
Our Hearing Care Professional brings both formal qualifications and years of practical experience working with diverse hearing patterns and patient needs. They maintain active membership in professional audiology associations and participate in ongoing professional development, ensuring their knowledge reflects current evidence and emerging technologies.
We believe in transparent communication about costs, technology options, and realistic expectations. You'll never feel pressured into decisions or surprised by hidden fees. Our guidance prioritises what genuinely serves your hearing health and communication goals.
The technology we use reflects our commitment to quality outcomes. Our diagnostic equipment undergoes regular calibration to ensure accurate testing. Our hearing aid fitting process includes real-ear measurements that verify amplification matches your prescription precisely. We don't cut corners on the details that determine whether interventions succeed.
Hearing Care
Shop 4, 27 Bulcock Street
Caloundra QLD 4551
Monday – Friday:
8:30 am – 4:00 pm
After hours:
By appointment
Parking:
Free parking available nearby at Ormuz Avenue Carpark.
Accessibility:
Ground-level entry and accessible parking nearby.
We are committed to ensuring all patients can access our services regardless of mobility considerations. Please contact us if you have specific accessibility requirements.
While our clinic is based in Caloundra, we proudly serve patients from throughout the Sunshine Coast region. Families from Mooloolaba, Maroochydore, Kawana, Battery Hill, and Pelican Waters regularly choose our clinic for their hearing healthcare needs.
Our location offers convenient access from major Sunshine Coast suburbs, with straightforward driving routes and ample parking. For patients who find travelling difficult—including those in aged-care or with mobility limitations—we aim to support where we can, and are happy to assist with planning transport or alternate arrangements.
We maintain strong relationships with GPs, ENTs, and aged-care facilities, ensuring coordinated and comprehensive care when other medical services are required.
Caloundra • Mooloolaba • Maroochydore • Kawana • Battery Hill • Pelican Waters • Buderim • and surrounding areas
Take Nicklin Way south toward Caloundra. Continue onto Caloundra Road. Follow signs toward Caloundra CBD — our clinic is in the Village Walkway, running between Bulcock Street and Lamkin Lane, in Caloundra's centre.
Take the Bruce Highway north to the Caloundra exit. Follow signs to Caloundra CBD, then head to the Ormuz Avenue Carpark with plenty of free parking and easy walking distance to the clinic located in the Village Walkway, off Lamkin Lane.
Take David Low Way south through Coolum and Maroochydore, then follow signs toward Caloundra CBD, then head to the Ormuz Avenue Carpark with plenty of free parking and easy walking distance to the clinic located in the Village Walkway, off Lamkin Lane.
The clinic is accessible via local bus routes that service Caloundra's town centre. Please contact us to confirm current bus route options and nearest stops.
Understanding what happens during your first appointment helps you feel prepared and confident.
The appointment begins with a conversation about your hearing needs and history—understanding your concerns and lifestyle requirements.
Testing is performed in our calibrated sound-treated booth using non-invasive methods to accurately assess your hearing ability.
Your Hearing Care Professional will explain your results clearly, discuss next steps, and answer all your questions without any pressure to make immediate decisions.
We believe in transparent pricing so you can make informed decisions. Our pricing guide outlines costs for assessments, hearing devices, and more.
Many private health insurance policies with extras cover audiology services and hearing devices. We provide detailed invoices for easy claiming.
Eligible pensioners and veterans may access subsidised services through the Australian Government Hearing Services Program. We can help determine eligibility and assist with applications.
We accept multiple payment methods and, if helpful, offer payment plans for hearing aid purchases.
For urgent concerns — such as sudden hearing loss or pain — please call immediately. We prioritise same-day appointments when possible.
Whether you're seeking a hearing assessment, exploring hearing aids, or simply have questions, we're here to help.